# Using Third Party Logistics (3PLs) for Improved Customer Service

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[Using Third Party Logistics (3PLs) for Improved Customer Service](https://www.youtube.com/watch?v=b9zH07I7vCw)

Growing your logistics volumes and unsure if it's worth buying additional vehicles and hiring drivers or whether you should just outsource it to a third party logistics (3PL) supplier? Watch this short video from our lunch 'n' learn series to weigh up the pros and cons of each. We'll also show you a real world application of this and how it can work for your business under the right conditions.

We'll also discuss when the right time to engage a 3PL is, and whether you should use a generalist or specialist supplier.