flexops command
Adiona FLEXOPS
Your delivery operations, optimized.
Mature your last-mile delivery, from depot planning, to fleet right sizing, to route optimization, dispatch, and everything in between.
Build a command centre for your operations
Bring all of your operational data, including telematics, shift times, fleet configuration, customer and delivery information and more, into one place. Adiona optimizes your routes in minutes, reducing costs, fuel consumption, and time on the road, while getting deliveries to customers faster.
Go to the next level of operations with best in class customer experiences, including real-time ETAs, text message notifications, and higher service quality.
See more about our dispatch tool's latest updates.
Route optimization
For periodic or dynamic routing, everything starts with optimized routes. Adiona’s proprietary algorithms are 10% or more accurate than other solutions on the market, and our software is available on a project by project basis to make getting started easier.
Fleet rightsizing
Whether it’s downsizing, adding more vehicles, or transitioning vehicle types, plan your next step with FlexOps. Improve the utilization of your existing assets and grow your business and customer accounts without needing to outlay high costs to acquire new vehicles.
Emissions measurement
From your existing route and operational data, measure carbon emissions down to the parcel level. Suitable for reporting to customers as their Scope 3 emission, or reporting your own Scope 1 and 2 emissions.
Customer delight
Accurate ETAs, expected delivery notifications, faster turnarounds, and higher service quality are all stops along the journey to highly satisfied customers. Adiona’s accuracy and dynamic updates to routes, even when a driver is already on one, are unbeatable.
See Adiona in action
Take a self-guided tour of our platform, and explore how Adiona works in real-world scenarios.
Powered by continuous machine learning and AI
FlexOps continuous machine learning (CML) and AI takes your historical data to re-create your delivery operations and identify opportunities for improvement across processes, costs, routes, delivery capacity, and fleet management.
Maintain human preferences over absolute optimization to prioritise happier drivers.
Built from the ground up for developers
The Adiona RESTful API can be integrated into almost any IT stack. More than just a route optimizer, FlexOps is an organization optimizer. Built to minimize cost and time while prioritizing customer service levels and on-time delivery, it gives you control. Access the latest documentation here and start planning tens of thousands of jobs in just minutes.
View our data and security standards
Learn about how we make data integrations simple and secure.
Automatically identify
- Inefficient manual or semi-automated scheduling, booking, or routing practices
- Utilization variations across fleets causing instability
- Handling steps (sorting, packing, scanning) that are causing delays and bottlenecks
- Underperforming prioritizations, FIFO, or vehicle packing processes
- Over or under-utilized assets
- High-cost reverse logistics processes
- Last-mile delays due to parking, traffic, weather, human error, or other.
Here are some examples
Example 1
The scenario
A logistics manager wants to reduce manual tasks and repetitive work for their team, aiming for more efficient fleet management. They have identified the need to improve data management, which is currently scattered across paper, maps, and spreadsheets. Their goal is to introduce a system that automates route planning and route optimization based on their fleet's unique setup and enables easy communication of ad hoc changes to drivers while they are en route.
How it works
Import Data
The API engine effortlessly transfers data from the client's ERP system into the Adiona engine, allowing for easy bulk updates anytime.
Generate Models
FlexOps consolidates and synchronizes data from all your fleets into a single platform, generating models for your logistics network within minutes. This revolutionizes fleet management, enabling data-driven decision-making.
Automate Dispatch
FlexOps automates the dispatch process by utilizing a map-based tool. It streamlines route planning, facilitates communication of ad hoc changes to drivers, and sends real-time notifications automatically.
The result
The software reduces manual work in back-office scheduling, automates consignment distribution and correct ordering, and minimizes time spent on manual communication of ad hoc changes to drivers. This results in reduced errors and consistent, easily readable information and data, which is used to improve decision making.
Moreover, the time saved allows the team to undertake new strategic projects aimed at enhancing route efficiency and customer satisfaction.
Example 2
The scenario
A logistics director is tasked with identifying bottlenecks and other areas for improvement in their operations and processes. Very quickly, the logistics director finds that they have data issues, such as data redundancies and bad geocodes, that are leading to missed opportunities.
The logistics director identifies the data quality as the first step to unblocking bottlenecks and creating efficiencies, and needs to be completed first so they can make informed decisions later on.
How it works
Upload historical data
Data that is uploaded to the FlexOps proprietary labeling and normalization engine is transformed into standardized and consistent formats.
Map processes
Once the data is standardized, FlexOps creates a baseline model of existing operations.
Identify metrics
Now that the data is reliable, accurate, and in one place, benchmarks can be established across end-to-end processes for the logistics director to monitor, evaluate, and measure improvements.
The result
Short-term
After normalizing the data, they reduce time spent manually checking and correcting information, and automatically identify opportunities in delivery operations such as reducing delays.
Medium-term
Once benchmarks are set, they use the data to identify the first opportunity for improvement, based on size and impact. Opportunities include resource allocation, delivery times, fleet efficiency, and more.
Long-term
As each bottleneck is systematically addressed, the end-to-end operations improve as a whole. They are now capable of continuous and accurate benchmark measurement, allowing the logistics manager to holistically prioritize the next bottleneck to tackle.
Explore our technologies
Fleet Simulator
Conduct extensive scenario planning before committing. Calculate TCO, model purchasing decisions, fleet rightsizing, and depot planning without the risk of real-world repercussions.
For Operations and Fleet Management teams
EmissionSense
Measure and report on your emissions down to the parcel level to segment carbon emissions by customers and comply with environmental regulation.
Built for Sustainability teams
Get started today
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